To ensure smooth project execution and mutual commitment, the following payment policy applies to all projects handled by Domo Tech Hub:
1. Upfront Payment
- A minimum of 60% – 70% upfront payment is required before any project work begins.
- This upfront payment confirms project approval, secures development time, and covers initial setup and planning.
2. Balance Payment
- The remaining balance (30% – 40%) must be paid upon project completion and before final deployment or handover.
- Completed projects will only be made live or fully handed over after full payment is received.
3. Project Suspension
- If the balance payment is delayed after project completion, the project may be temporarily suspended until payment is made.
- Prolonged non-payment may result in permanent suspension or removal of the project from our servers.
4. Additional Requests
- Any extra features or changes outside the agreed scope will attract additional charges, which must be approved and paid for separately.
5. New Projects with Outstanding Balances
- Clients with outstanding payments from previous projects must fully settle existing balances before new projects can be discussed or accepted.
6. Acceptance of Terms
- By making payment, the client agrees to and accepts this payment policy in full.
